Frequently Asked Questions
Everything you need to know about HTK courses, labs, payments and support. Can't find what you're looking for? Reach out via our contact page.
General Frequently Asked Questions
Quick answers to common questions about courses, access, and support.
Start with the free introductory courses — Introduction to Cybersecurity, SOC Analyst and Networking for Analysts — which need no card and no experience. From there, Beginner and then Intermediate; the Complete Path bundles both levels. No prior professional cybersecurity experience is required at any point.
Immediately after purchase. Your account shows the unlocked courses and labs straight away. The three free courses are open the moment you create an account, before any purchase.
Yes. Labs run in isolated environments and risky samples are not downloaded locally.
Credit and debit cards via Stripe.
Within 14 days of purchase, if lesson progress is below 20% and the HTK certificate path (all lessons + labs) is not completed. Request via Account → Orders. See Refund Policy.
We aim to respond within 1-3 business days.
Yes. Buying a course unlocks every lab in that course, and the Complete Path unlocks every lab across both levels plus a bonus lab. Each free course has one hands-on lab too, unlocked with its 24 € Pro unlock.
Yes. You receive HTK certificates after completing each course path's requirements.