Each phase maps to a module in this course. Scroll to see how the curriculum builds, module by module.
1What a SOC is and how your work is measured
- •What a SOC actually does — and, just as usefully, what it does not
- •L1, L2 and L3: what each level does and where the handover really happens
- •The three places alerts come from, and how telemetry becomes a rule becomes an alert
- •False positives as the craft's real problem, not an annoyance to complain about
- •The SLA: the clock that actually runs, and the opposite mistake of closing too fast
- •The metrics that measure quality instead of speed — and why they decide what you open first
- •Alert fatigue: the real risk to your judgement, and what you do about it
- •Module exam
2Triage — from alert to verdict
- •Anatomy of an alert: the six fields you read every single time
- •The four triage questions, always in this order: is it real, how far does it reach, what is the impact, escalate or close
- •Why skipping questions two and three is forwarding rather than triaging — and why that ticket comes back
- •Priority: ordering forty alerts by asset value, signal confidence and severity
- •Why the severity an alert ships with is an opinion, not a fact
- •Enriching an indicator without contaminating the case or tipping off the attacker
- •Reading what enrichment gives back, and the two traps people fall into
- •Writing the escalation ticket L2 does not send back — a bad one, and the same one done properly
- •Simulated lab: your first shift, plus three module quizzes
3The four cases you will see, and where to go next
- •Case 1 — a user reports an email: what to check, and in what order
- •Case 2 — the EDR flags a binary: real detection or noise
- •Case 3 — odd traffic in the small hours: what beaconing looks like
- •Case 4 — an impossible logon: an account used from somewhere it should not be
- •Final lab on a real VM: a full shift on unfiltered logs
- •Final assignment: an escalation ticket, graded on what a real one is judged on
- •How the four alert families map onto specialisms, so you can choose with criteria